Shipping options may vary depending on the delivery address, time of purchase, and item availability.

At the time your purchase is processed, we will show you the available shipping methods, cost, and delivery date of your order.

Delivery options:

  • Collection at a Activ storeAt the store of your choice within 5 - 8 business days.
  • Remember that the person who comes to receive the order only
  • needs to show the electronic receipt with the QR code, if he is the buyer. If someone else comes in your place, they must also show ID.
  • Home delivery:Standard delivery starts from 45 EGP
  • Free delivery for orders over 799 EGP
  • The estimated delivery time will be between 3-7 working days, depending on the delivery address.
  • The time frames shown above will be extended for remote areas.
  • Keep in mind that deliveries are made only on business days.


You will receive email/SMS/Facebook Messenger updates on the status of your order.

You can also access this information in the section "My Account". If you are not registered, click on the “Order information” link in the confirmation email to track your order.


We try to reach all corners of the earth from If there are any delivery restrictions at your address, our customer service team will contact you to let you know.